Return & Refund Policy

Return and Refund Policy

Thank you for choosing CA Prep Map. We strive to provide high-quality services and products to our users. However, we understand that there may be instances where you need to return a product or request a refund. Please read our Return and Refund Policy carefully to understand your options.

1. Return Policy:

We accept returns of physical products (such as study materials) within 7 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer support team at support@caprepmap.com with your order details.

Upon receipt of your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

2. Refund Policy:

Refunds are applicable under the following circumstances:

• If you have purchased a digital product (such as an online course) and have not accessed any of its content within 1 day of purchase, you may request a refund within 7 days Period.
• If there are technical issues preventing you from accessing or using our services, and our support team is unable to resolve them within a reasonable time frame, you may request a refund.
• If you are dissatisfied with our services or products for any reason, please contact us within 1 day of purchase to discuss your concerns and eligibility for a refund.

To request a refund, please contact our customer support team at support@caprepmap.com with your order details and the reason for your request. Refunds will be issued to the original method of payment within [number] days of approval.

3. Exceptions:

Please note that certain products or services may not be eligible for returns or refunds. These include:

• Digital products that have been accessed or downloaded.
• Services that have already been provided or partially utilized.
• Products that have been damaged or used beyond normal wear and tear.

4. Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please contact us at support@caprepmap.com. Our customer support team will be happy to assist you.

Disclaimer: This Return and Refund Policy is subject to change without notice. Please review this policy periodically for any updates or amendments. By continuing to use our services, you agree to be bound by the latest version of this policy.

Thank you for your understanding and cooperation.

CA Prep Map
support@caprepmap.com